FAQ + Policies


OUR SIGNS

All of our signs are individually handcrafted using quality products.  Keep in mind that due to the nature of wood there may be slight color variations, knots and cracks. We do our best to minimize these BUT believe it adds to the character of your sign.  We pride ourselves on the quality of our work - if you have a concern with the quality please contact us.

All signs come with sawtooth hangers or D-rings on the back.  We assume no responsibility for any accidents that may occur due to improper hanging. 

ORDERS

Orders will ship within 1-2 weeks of ordering.  We happily accept custom orders as well, although there may be a longer turnaround for these orders.  To place a custom order contact us at twentyonenorthdesign@outlook.com

All orders are shipped via Canada Post.

RETURNS + EXCHANGES

We are unable to offer returns or exchanges on our products.